Frequently Asked Questions
Here are some of the frequently asked questions we receive on the LizardIndicators. If you have a question which is not answered here, please get in touch via our contact form.
QWhich trading platforms do you support?
The indicators you`ll find here are all for NinjaTrader 8. If you don't have NinjaTrader, visit their page and sign up for a FREE demo of their trading platform. The setup is quick and easy and you will receive 30 days of FREE real-time market data.
QIf I purchase a premium indicator, when is my license activated?
We’re based in Berlin, Germany, so depending on where you’re located in the the world, we may be on different time zones. However, we will always activate your license within 24 hours after the transaction goes through.
QHow do I install a premium indicator?
Our premium indicators are licensed by LizardTrader. In order to activate your license please go to the NinjaTrader control center Help Section and choose 3rd Party Licensing. Then enter LizardTrader (case sensitive!) as Vendor Name and choose a user ID. Then copy / paste the full generated ID back to us (via email at info [at] lizardindicators.com). Once we have this information, you will receive an email containing the indicator install files and user manual. Then please go to the NinjaTrader control center Tools Section and choose Import NinjaScript Add-On.
QMay I install the premium indicators on more than one machine?
Our indicators are valid for two machines, in other words, you are entitled to use two active NinjaTrader machines per license. If you require additional licenses, we will be pleased to offer you a special discount.
QWhat if I have questions regarding your indicators?
We offer free email support. If you would like to set up a 1 on 1 call to address your questions, we have additional support options available for that.
QDo you offer discounts for buying several indicators at once?
If you are a member of the LizardIndicator library, you are eligible for a discount on all future custom indicator purchases. Also, if you purchase several indicators at once (3 or more), you will receive an additional discount. Simply reach out to us and we will set you up with a bundle price.
QCan you help me program an indicator or trading system?
If you have an idea for your own indicator or trading system, don’t hesitate to reach out to us via the contact form. We’d be pleased to help you out.
QIf I buy a new computer, can I transfer the indicators?
Yes, when you upgrade your computer, we will transfer your license to the new computer without any charge. Simply activate your new computer via the NinjaTrader 3rd party licensing and generate a new username for your machine ID. At the same time the old machine will be deactivated.
QDo you have backtest results for your indicators?
We don't do in depth analysis of trading systems and strategies at LizardIndicators.com. If you’re interested in this, please visit LizardTrader.com.
QWhat is the Indicator Spotlight Newsletter?
This is a FREE newsletter that will give you a preview of what we have in our indicator library. You will get an email once a month with a download for one of the LizardIndicators, along with an explanation on how to use it.
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